Barred/blocked?

Tim lei non è abilitato ad effettuare questa chiamata 
The ‘kind’ Italian woman on the other end of the phone is telling me…
Um… ‘’I think you’ll find I am’’ I shout back.
“Its a recorded message Befanina”, someone at Uni kindly points out!
I get terribly frustrated when I cant use my phone. I feel blocked. [...]

When in Rome:

Im off to the studios. Excited. I LOVE WORKING!
Rome used to make me cry:  I couldnt believe how lucky I was to live there.
Then it made me cry different tears: I couldnt believe how unlucky I was to live there.
I vowed NEVER to return.
But today I cant wait to be there. To be in the studios again.
Today Im the luckiest [...]